Welcome to Downtown Auto Specialist

Professional honest service. I've been there 4 times and twice they didn't charge me due the service being so simple.

Terry Middleton Nov 11, 2024

the best! these guys always have time and are willing to help ASAP when we call! highly recommend!!!

Lesley P Oct 10, 2024

Best place to get your car fixed in the city ..I recommend it to all my friends

francesco Paolozza Dec 12, 2019

Highly knowledgeable, clear, informative & trustworthy. Quick & efficient turnaround & fair pricing. Would definitely recommend!

Max Sep 9, 2024

Not only was every gentleman there kind and patient, they explained everything wrong with my car and included reports. They prioritized the repairs needed and were speedy. Definitely coming back and happy a friend referred me to them.

Tamara Miller Sep 9, 2024

I feel like I won the lottery when I was introduced to Downtown Auto! I’m so grateful to Mike, Kieran, Brian and the other guys looking after our cars. You are beyond thorough and informative when it comes to advising the client what needs to be done immediately, or what can wait. Thanks so much for your awesome friendly service!!

Rosa Crane Sep 9, 2024

Downtown Auto is excellent. They take the time to explain things, provide very helpful reports before and after, are upfront about all costs. Honestly, these guys are so kind and patient when my brain gets a bit shocked about repairs (my car is aging) and they will go through the list and pick the priorities as well as identify items that can wait. Would definitely recommend!!

Michelle L Sep 9, 2024

Top shelf auto repair and excellent customer service. Recently, they solved a tricky air conditioning problem other shops were unable to fix. Thanks!

Stephen Kennedy Aug 8, 2024

I got my car repaired at this place both Brian and Mike were very helpful and efficient in their work, they identified the issue and quickly resolved the issues with my automobile. The services are reliable and trustworthy at a fair price. I highly recommend this business.

Jayanth Diri Aug 8, 2024

5stars! ⭐️⭐️⭐️⭐️⭐️ Called Bryan yesterday for my Honda fit 2007. Some noise from right side wheelbearing changed, suspension stablerizers, exaust system done in a timely and professionaly maner. Thank you so much Bryan and Mike.

Nicoleta S Aug 8, 2024

I wish I could give Downtown Auto Specialists 6 stars, but 5 is the most that google will permit. I have been taking my car here for nearly five years and have always been impressed with the excellent service provided. Bryan and the team are reliable, thorough, and have helped me out on short notice with a few different car troubles. Cannot recommend Downtown Auto Specialist highly enough.

Ali Maretzk Aug 8, 2024

SUCH A LIFESAVER! I needed a quick repair in Hamilton today and the guys at this auto shop were amazing. Took me in right away, checked the car’s damage (totally not my fault, if anyone asks) and were super friendly, quick and professional. Thank you again for helping me out in a pinch! I’d give ten stars if I could!

B Galati Aug 8, 2024

I had to go back to the specialist (Mike) after long time because I couldn't find better honesty, quality and craftsmanship. And I got to meet his son which father like son. Thank you guys

Kamal Ayyoub Aug 8, 2024

I've been going to Mike and Brian for the past 8 years, he was recommended from my son. After an accident to no fault of anyone's. Mike and Brian stepped up to the plate beyond our expectations to rectify the situation at a fast timely manner. Not only did they go above and beyond to make the situation as stress free as possible. My vechile came out in better shape then what I brought it in as. I couldn't be happier with the experience I received. They will always have our buisness Don and Lorraine.

Christa Beres Jul 7, 2024

I was having a problem with my 2017 Ford Escape going into "deep sleep mode". I went to the Escape forum where there were a lot of complaints, but not very good results from Ford. I took it down to Downtown auto where Mike told me he would find the cause. It took 2 days to find it, but they succeeded. The cause was an 80 amp circuit that feeds an electric heater in the air conditioner that wasn't in any info that they could find. Mike was very diligent and focused on the problem and I was grateful of the job they did. I highly recommend Downtown Auto to all my friends.

George1234 Jul 7, 2024

I have been going to Downtown Auto for over eight years now and couldn’t be happier with their service, advice and quick appointment booking. Mike and Bryan are friendly, easy to talk to & professional. They offer suggestions to help you make your car operate at its best & last longer. Their prices are fair and their service second to none. I highly recommend them.

Laurence Mongeau Jul 7, 2024

Been to Downtown Auto Service several times in the past. Bryan and the shop guys have always been top notch for my needs. Bryan the shop Mgr is very pleasant, knowledgeable and realistic about my cars needs and only does what's necessary; something we all appreciate! Thanks guys!

dan krouse Jul 7, 2024

Mike and his incredible team at Downtown Auto Specialist have truly set the bar high for automotive service in Hamilton. From the moment you step into their welcoming downtown location on John Street South, you can feel the difference. Convenience is key for us, and having such a dependable auto service center right in the heart of the city is a game-changer. From oil changes to tire rotations, and even those more serious, nail-biting repairs, we always know our vehicles are in the best hands with Hamilton's finest automotive specialists. Mike and his crew consistently provide top-notch service that is both friendly and understanding. They truly listen to their customers, making sure they understand every detail of the service being provided. This level of care and communication is something you don't find everywhere, and it's something we deeply appreciate. The prices at Downtown Auto Specialist are incredibly reasonable. We never feel like we're being oversold or pressured into unnecessary services. Mike and his team offer honest and good advice on what work should be done, which is refreshing in an industry where upselling can be all too common. This integrity and honesty have earned our trust and loyalty over the years. As a family, it's important to us that our vehicles are safe and reliable. With a small daughter to think about, we need to be certain that our cars are in the best possible condition. Knowing that Mike and his team are looking after our vehicles gives us immense peace of mind. Whether it's my car, my wife's car, or even when family and friends need a recommendation, Downtown Auto Specialist is our go-to place. One of the most impressive aspects of this shop is the atmosphere. It's clear that Mike fosters a positive and supportive work environment for his employees, and it shows in the service they provide. Everyone there seems genuinely happy to help, and their passion for their work is evident. It's not just about fixing cars for them; it's about building relationships and ensuring their customers leave satisfied and safe. In conclusion, Downtown Auto Specialist is hands down the best place in Hamilton for all your automotive needs. Mike and his amazing employees have created a haven of honesty, reliability, and friendly service. We couldn't be happier with the care our vehicles receive, and we're so grateful to have such a fantastic auto specialist in our community. If you want top-quality service with a smile and a team you can trust, look no further than Downtown Auto Specialist. They truly are Hamilton's finest! Thank you, Mike and the entire team, for your exceptional service. We'll be back again and again!

The Bombsters Jun 6, 2024

The staff are amazing and super friendly. The work was done quickly and within my budget. There is no pressure on work not needed right away. I will be taking my car there for all my repairs! Thank you Marina

Marina Chiasson Jun 6, 2024

I am extremely impressed with the high level of courtesy and professionalism I experienced at Downtown Auto. My car and I were in a difficult jam, and these gentlemen helped out enormously. This was my first time at Downtown Auto but I will be returning. 2024 Update: Still the best!

David T Mar 3, 2021

I’ve been a steady customer for 20+ years and have never been disappointed. Mike and his team have always been friendly, trustworthy, accurately diagnose and provide options when needed. Wouldn’t think of taking my car elsewhere!

Silvia Aarlaht May 5, 2024

Mike, Brian and the whole team explained everything to me before starting the service to my car. Repairs were done faster than I expected. Being able to trust a company to take care of you is hard to find these days. Thanks so much. I won’t go anywhere else for my vehicles.

Julia Zimmer May 5, 2024

Prompt, friendly professional service.

Linda O Apr 4, 2024

The best! Have been a customer longer than I care to admit, let's leave at over 25 years! Mike, Brian and all the crew are like family. Thank you so much! Highly recommend!

Kim Cazzola Mar 3, 2024

The crew at Downtown Auto Specialist have been great to work with. I find them all to be courteous, thorough and even patient when it comes to some of my requests as I have two older cars that I really cherish. I definitely appreciate the detailed reports and videos I receive during and after my visits. To me, their pricing is great and I hope to be able to rely on them with the health of my cars for years to come .

Joshua Cameron Feb 2, 2024

I have been going to Mike and his crew for years. My friends and I call him the "women's mechanic" because we know nothing about cars and can always trust him and his mechanics to do only what is needed at a very reasonable price. He treats every car like it was his own.

Kathryn Nov 11, 2022

Downtown auto specialist helped me out at a time a need like they were my family. My car was making weird noises and my mechanic father told me to get it checked out immediately. I called around 5-6 places and No one had the time of day for me because it was during tire changing season. Not downtown auto though, they got me to come in within 30 minutes and did a thorough check of the car, taking apart all the tires, looking at the brakes, and even getting me an oil change without charging me labour fees. I really felt cared for and I am now going to go to them every time to get any work done! Thank you so much!

saerom youn Jan 1, 2024

I after a few years of having a fleet vehicle provided by my job have gone back to a personal vehicle and all my repairs/service are down here because number one I trust them. After a complete nightmare at my dealership, Mike and his team have always been top notch quality and dependable in all regards ...a real pleasure

Jose Lacruz Jan 1, 2024

This mechanic was recommended by my neighbourhood good. They were quick, fair and did a good job. Very pleased. Will return for future work on Nellie Ned.

Shell Carr Dec 12, 2023

Recommended by a friend and I was very impressed! Honest and friendly staff who do great and affordable repairs, offer additional insight into your vehicle, and even suggest other reliable shops in the city when unable to assist. I always recommend this shop!

Jenna Labelle Nov 11, 2023

I've been going at Downtown Auto Specialist for 7 years now for my 3 cars! You are always welcome with a smile which is the beginning of a constant great experience! They are reliable, efficient, they never try to charge you more than you should and they are very helpful always trying to squeeze you in if you need a little check up or a small repair! I highly recommend Bryan and his team for your cars! You won't be disappointed

delphine albertini Nov 11, 2023

Great service from knowledgeable people.

Bob Cyr Oct 10, 2023

Very polite and courteous staff. I like their professionalism and advise.

Said Balogun Oct 10, 2023

I’ve been taking my car here for the last year and a half and have nothing but amazing things to say about Bryan and everyone who works at downtown auto. They’re incredibly knowledgeable, speedy, charge a very fair amount and overall are just very friendly. They take the time out of their day to explain what’s going. I would highly highly suggest them for your routine auto maintenance and other repairs!

Jonathan Bellini Sep 9, 2023

Owner and employees are VERY friendly and helpful!They will explain everything to you and aren’t pushy. I will continue to go here and recommend them to anyone I know.

Lyndsey Fletcher Aug 8, 2023

Have come to downtown auto specialist a few times and will continue to bring my car here. They offer great service and explain all your needs in a way that you can easily understand. 10/10 would recommend

kim parker Aug 8, 2023

Mike Lagan at Downtown Auto Specialist has been a trusted mechanic for my family's automobiles for over 40 years. He works on our cars with utmost professionalism. Posted Aug 18, 2023.

Mr Obermeyer Aug 8, 2023

I've been bringing my cars to Downtown Auto Specialist for years, and from Mike and Brian out front, to the guys in the shop, everyone is friendly and professional. Their work is thorough, they are extremely knowledgeable, and they will always find the best and most cost efficient solution to your car troubles. They go above and beyond to make sure that I feel valued as a customer, and it doesn't go unnoticed.

Mickey W Aug 8, 2023

I had a great experience at this auto shop. The staff was friendly and helpful especially Mike, and they checked my fluids free of charge. They also did a fantastic job on my tires and brakes, which I needed to replace last time I was there. The prices were reasonable and the service was fast. I would definitely recommend this auto shop to anyone who needs car maintenance or repairs. They are the best !

Antenah Germaw Aug 8, 2023